Shipping Policy
Effective Date: 01/01/2024
At Jain Namkeen Bhandar, we are committed to delivering your orders promptly and efficiently. Please read our Shipping Policy carefully to understand our shipping processes.
1. Order Processing Time
- All orders are processed within 1-3 business days after receiving payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- In case of high order volumes or unforeseen delays, processing time may be extended. Customers will be informed accordingly.
2. Shipping Charges
- Shipping charges are calculated based on the delivery location and order weight.
- Customers can view the applicable shipping costs at checkout before placing an order.
3. Estimated Delivery Time
- Delivery times may vary based on location and courier service availability:
- Within India: Estimated delivery in 3-7 business days.
- Remote Areas: Delivery may take 7-10 business days.
- Unforeseen circumstances such as weather conditions, strikes, or courier delays may impact delivery times.
4. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email/SMS to monitor your shipment status.
- Customers can track their orders using the provided tracking link.
5. Delivery Issues
- If the delivery is delayed beyond the estimated timeframe, please contact our support team at support@jainnamkeenbhandar.com for assistance.
- In case of failed deliveries due to incorrect addresses or unavailability of the recipient, re-delivery charges may apply.
6. International Shipping
- Currently, we do not offer international shipping. Our services are limited to India.
7. Damaged or Lost Shipments
- If you receive a damaged package, please notify us within 24 hours of delivery with clear images.
- If a package is lost in transit, we will investigate the issue with the courier service before providing a resolution.
8. Contact Us
If you have any questions regarding our Shipping Policy, feel free to reach out to us:
Jain Namkeen Bhandar
Email: support@jainnamkeenbhandar.com
Website: https://jainnamkeenbhandar.com