Refund and Cancellation Policy

Effective Date: 01/01/2025

At Jain Namkeen Bhandar, we take pride in delivering high-quality products to our customers. Please read our Refund and Cancellation Policy carefully before making a purchase.

1. No Refund Policy

  • We do not offer refunds on any of our products once they have been purchased and delivered.
  • In case of a damaged or incorrect product received, you may contact us within 24 hours of delivery at support@jainnamkeenbhandar.com with clear images of the issue for further assistance.

2. Order Cancellation Policy

  • Orders can be canceled only before dispatch. Once an order has been shipped, it cannot be canceled.
  • To cancel an order before dispatch, please contact our support team at support@jainnamkeenbhandar.com with your order details.
  • If the cancellation request is approved, the refund (if applicable) will be processed back to the original payment method within 7-10 business days.

3. Damaged or Incorrect Products

  • If you receive a damaged or incorrect product, you must notify us within 24 hours of delivery with supporting images.
  • We will review your request and may offer a replacement or store credit at our discretion.

4. Non-Returnable Items

  • Due to the nature of food products, we do not accept returns for hygiene and safety reasons.
  • Any opened, used, or tampered products are not eligible for return or exchange.

5. Governing Law

  • This policy is governed by the laws of India.
  • Any disputes arising shall be resolved under the jurisdiction of Ujjain, Madhya Pradesh.

6. Contact Us If you have any questions regarding our return and cancellation policy, please reach out to us:

  • Jain Namkeen Bhandar
  • Email: support@jainnamkeenbhandar.com
  • Phone: 0734-2515758
  • Address: 28, Kamla Nehru Marg, Freegunj, UJJAIN – 456010 (MP) India

By placing an order on our website, you agree to the terms of this Return and Cancellation Policy.

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